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	<title>Cloud 9 Digital Design ltd &#187; Web</title>
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	<link>http://www.c9dd.com</link>
	<description>the creative marketing people</description>
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		<title>New email marketing mobile app</title>
		<link>http://www.c9dd.com/2010/06/10/new-email-marketing-mobile-app/</link>
		<comments>http://www.c9dd.com/2010/06/10/new-email-marketing-mobile-app/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 16:02:53 +0000</pubDate>
		<dc:creator>Cloud 9</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[creative]]></category>
		<category><![CDATA[Emailers]]></category>
		<category><![CDATA[How to...]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Techinical]]></category>

		<guid isPermaLink="false">http://www.c9dd.com/?p=2649</guid>
		<description><![CDATA[Today we&#8217;re super-excited to announce a new mobile optimised version of our email marketing system that gives you quick access to great looking reports on any campaigns you&#8217;ve sent. It&#8217;s fast, looks great and is available now. Just head to your account (cloud9.createsend.com) on any popular mobile device like an iPhone or Android and the mobile [...]]]></description>
			<content:encoded><![CDATA[
<p>Today we&#8217;re super-excited to announce a new mobile optimised version of <a title="See more about the email marketing system" href="http://www.c9dd.com/what-we-do/eshots/">our email marketing system</a> that gives you quick access to  great looking reports on any campaigns you&#8217;ve sent. It&#8217;s fast, looks  great and is available now. Just head to your account (<a title="Login on your iPhone" href="http://cloud9.createsend.com">cloud9.createsend.com</a>) on any popular  mobile device like an iPhone or Android and the mobile version will be  shown by default. <strong>You don&#8217;t need to install anything, because it  is a web application</strong>, not a native phone application.</p>
<p>Here&#8217;s a quick preview of how it looks on an iPhone.</p>
<p style="text-align: center;"><a href="http://www.c9dd.com/wp-content/uploads/2010/03/cm-iphone.jpg"><img class="aligncenter size-medium wp-image-2651" title="Email marketing on the iPhone" src="http://www.c9dd.com/wp-content/uploads/2010/03/cm-iphone.jpg" alt="Email marketing on the iPhone" width="538" height="649" /></a></p>
<h3>A focus on reporting<span style="font-weight: normal; font-size: 13px;"> </span></h3>
<p>When deciding what functionality to include in the mobile version, we&#8217;ve been keeping a close eye on our customers. It turns out that the most popular section of your account accessed by a mobile device is campaign reporting, so that&#8217;s where we focused our efforts. More than 95% of all mobile visitors also come in on an iPod or iPhone variant, so we put a lot of work into making sure the experience was perfect on these devices in particular. It&#8217;s a really nice way to get the latest stats on a campaign you&#8217;ve sent in a couple of thumb presses.</p>
<p>&nbsp;</p>

<h3>Launch it</h3>
<p>One great thing about the iPhone is that you can launch web applications just like a traditional app you&#8217;ve bought from the App Store. By heading into your account with Safari and adding it to your Home screen, you have a dedicated button that will load your latest reports with a single click. We even provide a nice icon and loading screen while the latest stats are downloading.</p>
<p style="text-align: center;"><a href="http://www.c9dd.com/wp-content/uploads/2010/03/cm-home-screen.jpg"><img class="aligncenter size-medium wp-image-2652" title="How to add it to the home screen" src="http://www.c9dd.com/wp-content/uploads/2010/03/cm-home-screen.jpg" alt="How to add it to the home screen" width="545" height="479" /></a></p>
<p>There is lots of cool technology under the hood of our mobile version, and I&#8217;ll be sure to share some of the more interesting details in a future post.</p>
<h3>Easy switching</h3>
<p>While the mobile version is all about your campaign reports right now, you can still switch to the full version and access all our functionality with a single click. At the footer of every page is a link to switch to the corresponding page in the full version of the app. We&#8217;ll automatically switch you back to the mobile version the next time you log in.</p>
<p>If you&#8217;re using this; please let us know what you think</p>
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		<title>Why a better built website actually saves you money in Adwords</title>
		<link>http://www.c9dd.com/2010/04/06/why-a-better-built-website-actually-saves-you-money-in-adwords/</link>
		<comments>http://www.c9dd.com/2010/04/06/why-a-better-built-website-actually-saves-you-money-in-adwords/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 12:36:22 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Mike]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[Adwords]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.c9dd.com/?p=2723</guid>
		<description><![CDATA[So, you&#8217;ve got pots of money and a hot new product or service? Surely the more you spend on Google Adwords, the higher your ranking right? WRONG! Google is now combining the maximum price you&#8217;re prepared to pay per click with the quality of your website in order to determine how high up the sponsored [...]]]></description>
			<content:encoded><![CDATA[
<p>So, you&#8217;ve got pots of money and a hot new product or service? Surely the more you spend on Google Adwords, the higher your ranking right?</p>
<p>WRONG!</p>
<p>Google is now combining the maximum price you&#8217;re prepared to pay per click with the quality of your website in order to determine how high up the sponsored links you appear &#8211; so if you&#8217;re prepared to pay £2 per click and your competitor is prepared to pay £1 per click but has a better website &#8211; they could appear above you in Google sponsored links.</p>
<p>Want to know more? &#8211; check out this nice, nerdy old dude from Google who explains it better.</p>
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<p>It seems the more you invest in your website, the less you pay in Adwords (and of course the better it performs in regular search engine optimisation too)!<br />Isn&#8217;t it about time you gave us a buzz and got your site performing better for you?</p>
]]></content:encoded>
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		<item>
		<title>Cookie Monster sang about Google 27 years ago</title>
		<link>http://www.c9dd.com/2009/11/05/cookie-monster-sang-about-google-27-years-ago/</link>
		<comments>http://www.c9dd.com/2009/11/05/cookie-monster-sang-about-google-27-years-ago/#comments</comments>
		<pubDate>Thu, 05 Nov 2009 10:37:56 +0000</pubDate>
		<dc:creator>Ash</dc:creator>
				<category><![CDATA[Ash]]></category>
		<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Fun Stuff]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[retro]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.c9dd.com/?p=2326</guid>
		<description><![CDATA[Yes, it came 16 years before Google ever existed and yes, technically the song is about Cookie Monsters googly eyes, but some how it still sorta fits as tribute to the search engine giant. http://www.youtube.com/watch?v=SdRkdvKy5WI]]></description>
			<content:encoded><![CDATA[
<p><span style="border-collapse: collapse;font-size: 13px">Yes, it came 16 years before Google ever existed and yes, technically the song is about Cookie Monsters googly eyes, but some how it still sorta fits as tribute to the search engine giant.</span></p>
<p><p><a href="http://www.youtube.com/watch?v=SdRkdvKy5WI&#038;fmt=18">http://www.youtube.com/watch?v=SdRkdvKy5WI</a></p></p>
<p><span style="border-collapse: collapse;font-size: 13px"><br /></span></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Create the Perfect Email Newsletter- Part 3 &#8211; Subject Lines</title>
		<link>http://www.c9dd.com/2009/03/20/create-the-perfect-email-newsletter-part-3-subject-lines/</link>
		<comments>http://www.c9dd.com/2009/03/20/create-the-perfect-email-newsletter-part-3-subject-lines/#comments</comments>
		<pubDate>Fri, 20 Mar 2009 11:07:08 +0000</pubDate>
		<dc:creator>Cloud 9</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[bad design]]></category>
		<category><![CDATA[Brand ID]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Directmail]]></category>
		<category><![CDATA[Emailers]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Redesign]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1185</guid>
		<description><![CDATA[There isn't one! Sorry it's true. Think about it. There must be a infinite number of combination of content out there in the emails you get. Can you sum all of them up with the same subject line? No. The same runs true here. However there are a few things you could to "help" with your open rates.]]></description>
			<content:encoded><![CDATA[
<h2><span style="font-weight: normal;">What&#8217;s the best eShot subject line?</span></h2>
<p><strong>There isn&#8217;t one! </strong>Sorry it&#8217;s true. Think about it. There must be a infinite number of combination of content out there in the emails you get. Can you sum all of them up with the same subject line? No. The same runs true here. However there are a few things you could to &#8220;help&#8221; with your open rates.  People who are new to email marketing often ask us, &#8220;<em>What is the best subject line for me to use?</em>&#8221; or &#8220;<em>How should I write my subject lines so that more recipients will open my emails?</em>&#8221; So we have got some examples for you to look at to get a good idea of what works and what doesn&#8217;t.  The &#8220;highest&#8221; open rates were in the range of 60%-87%, while the &#8220;lowest&#8221; performers fell in the dismal 1%-14% range. Do you see a pattern below?</p>
<h3>Best Open Rates (60%-87%)</h3>
<ul>
	<li>[COMPANYNAME] Sales &amp; Marketing Newsletter</li>
	<li>Eye on the [COMPANYNAME] Update (Oct 31 &#8211; Nov 4)</li>
	<li>[COMPANYNAME] Staff Shirts &amp; Photos</li>
	<li>[COMPANYNAME] May 2009 News Bulletin!</li>
	<li>[COMPANYNAME] Newsletter &#8211; February 2009</li>
	<li>[COMPANYNAME] Newsletter &#8211; January 20096 [ *|FIRSTNAME|* *|LASTNAME|* ]</li>
	<li>[COMPANYNAME] and [COMPANYNAME] Invites You!</li>
	<li>Happy Holidays from [COMPANYNAME]</li>
	<li>ATTENTION [COMPANYNAME] Staff!</li>
	<li>ATTENTION [COMPANYNAME] West Staff!!</li>
	<li>Invitation from [COMPANYNAME]</li>
	<li>[COMPANYNAME] Jan/Feb 2009 Newsletter</li>
	<li>Website news &#8211; Issue 3</li>
	<li>Upcoming Events at [COMPANYNAME]</li>
	<li>[COMPANYNAME] Councils: Letter of Interest</li>
	<li>[COMPANYNAME] Coffee Exchange &#8211; Post-Katrina Update</li>
	<li>We&#8217;re Throwing a Party</li>
	<li>October 2009 Newsletter</li>
	<li>[COMPANYNAME]: 02.10.09</li>
	<li>[COMPANYNAME] Racing Newsletter</li>
</ul>
<h3>Worst Open Rates (1%-14%)</h3>
<ul>
	<li>Last Minute Gift &#8211; We Have The Answer</li>
	<li>Valentines &#8211; Shop Early &amp; Save 10%</li>
	<li>Give a Gift Certificate this Holiday</li>
	<li>Valentine&#8217;s Day Salon and Spa Specials!</li>
	<li>Gift Certificates &#8211; Easy &amp; Elegant Giving &#8211; Let Them Choose</li>
	<li>Need More Advertising Value From Your Marketing Partner?</li>
	<li>[COMPANYNAME] Pioneers in Banana Technology</li>
	<li>[COMPANYNAME] Moves You Home for the Holidays</li>
	<li>Renewal</li>
	<li>Technology Company Works with [COMPANYNAME] on Bananas Efforts</li>
	<li>[COMPANYNAME] Update &#8211; A Summary of Security and Emergency Preparedness News</li>
	<li>Now Offering Banana Services!</li>
	<li>It&#8217;s still summer in Tahoe!</li>
	<li>[COMPANYNAME] endorses [COMPANYNAME] as successor</li>
	<li>[COMPANYNAME] Holiday Sales Event</li>
	<li>The Future of International Trade</li>
	<li>[COMPANYNAME] for your next dream home.</li>
	<li>True automation of your Banana Research</li>
	<li>[COMPANYNAME] Resort &#8211; Spring into May Savings</li>
	<li>You Asked For More&#8230;</li>
</ul>
<h2><span style="font-weight: normal;">Observations</span></h2>
<p>On the &#8220;best&#8221; list, you&#8217;ll notice the subject lines are pretty straightforward. They&#8217;re not very &#8220;salesy&#8221; or &#8220;pushy&#8221; at all. Some people might even say they&#8217;re &#8220;boring.&#8221; On the &#8220;worst&#8221; list however, notice how the subject lines read like <em>headlines from advertisements you&#8217;d see in the Sunday paper.</em> They might look more &#8220;creative,&#8221; but their open rates are horrible. It&#8217;s as if those email marketers assumed that subject lines have to jump off the screen and &#8220;GRAB THE READER&#8217;S ATTENTION!&#8221; or something. Unfortunately, most people get so much junk mail in their inbox, <strong>anything that even </strong><em><strong>hints</strong></em><strong> of spam gets thrown away immediately.</strong></p>
<h3><strong>Setting Expectations</strong></h3>
<p><strong></strong><span style="font-weight: normal;">So does that mean your subject lines should be really stale and </span><em><span style="font-weight: normal;">un</span></em><span style="font-weight: normal;">-creative to get high open rates? We don&#8217;t think so. We actually saw some campaigns that used more &#8220;creative&#8221; subject lines (like the ones on the &#8220;bad&#8221; list) but they had pretty decent open rates. The difference seemed to be in the expectations that were set for the emails.</span> Email newsletters, or eShots are for soft-selling. They build relationships with your customers, and they&#8217;re great if your products have a very long sales cycle. Use them to slowly soften your customers for the sale, or to make them feel really good about your brand. If your recipients signed up for these kinds of emails, don&#8217;t expect them to be very enthusiastic when, out of the blue, you send an email with a subject line like, &#8220;<em>10% Discount! Open Now!</em>&#8221; For newsletters, keep your subject lines simple, straightforward, and consistent.  On the other hand, if your subscribers specifically opted-in to receive &#8220;special offers and promotions&#8221; from your company, there&#8217;s nothing wrong with saying there&#8217;s a &#8220;10% off e-coupon inside.&#8221; They&#8217;ll be <em>expecting</em> a &#8220;hard sell&#8221; from you. It&#8217;s when marketers send promotional emails to their entire &#8220;newsletter&#8221; list when things go wrong. The idea is to create a totally separate opt-in list for those who want to receive promotional emails. Furthermore, segment your promotions list into smaller, more focused groups before you send your campaign (don&#8217;t send an offer for purses and high-heel shoes to the men on your list).</p>
<h2><span style="font-weight: normal;">The Secret Formula for Subject-Lines</span></h2>
<p>So what&#8217;s our advice for email subject lines? This is going to sound &#8220;stupid simple&#8221; to a lot of people, but here goes: Your subject line should (drum roll please): <em>Describe the subject of your email.</em> Yep, that&#8217;s it.  Always set your subscribers&#8217; expectations during the opt-in process about what kinds of emails they&#8217;ll be receiving. Don&#8217;t confuse email newsletters with promotions. If your email is a <strong>newsletter</strong>, put the name and issue of the newsletter in your subject line. Because that&#8217;s what&#8217;s inside. If your email is a <strong>special promotion</strong>, tell them what&#8217;s inside. Either way, just <strong>don&#8217;t write your subject lines like advertisements.</strong> When it comes to <em>email</em> marketing, the best subject lines <strong>tell</strong> what&#8217;s inside, and the worst subject lines <strong>sell</strong> what&#8217;s inside.</p>
<p class="MsoNormal">Next Time&#8230;</p>
<p class="MsoNormal">In the next article we will be talking about &#8220;eShot Design&#8221; (the exciting bit?).</p>
]]></content:encoded>
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		<title>Create the Perfect Email Newsletter - Part 2 &#8211; Content is King!</title>
		<link>http://www.c9dd.com/2009/02/20/create-the-perfect-email-newsletter-part-2-content-is-king/</link>
		<comments>http://www.c9dd.com/2009/02/20/create-the-perfect-email-newsletter-part-2-content-is-king/#comments</comments>
		<pubDate>Fri, 20 Feb 2009 17:21:24 +0000</pubDate>
		<dc:creator>Cloud 9</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[bad design]]></category>
		<category><![CDATA[Brand ID]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Directmail]]></category>
		<category><![CDATA[Emailers]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Redesign]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1182</guid>
		<description><![CDATA[So you want to write an email to all the people that you know are there just waiting for all those great products or news stories you have, but STOP. Before you do that, you need to make sure what you are about to tell them about, is interesting to them NOT you!]]></description>
			<content:encoded><![CDATA[<!--StartFragment-->
<h2>Structure your content</h2>
<p class="MsoNormal">Understanding your audience means your copy should be relevant to them. Do some research, then put yourself in your audience’s shoes and write for them.</p>
<p class="MsoNormal">Each story should be a hook so remember to keep content short and snappy. Content should tease and encourage readers to click through to your website – not give the whole story away.</p>
<p class="MsoNormal">You will get a better click through rate with a short page containing ten short hooks than you will with one or two long story that may or may not, interest your reader. readers have a VERY short attention span and will quickly scan an email for items that interest them then click through or leave.</p>

<p class="MsoNormal"><em>&#8220;It needs to be enticing&#8221;</em> says Guardian writer and content specialist Claire Foot.
<em>“Keep your content short, sharp and sexy. Don’t lose readers by giving them irrelevant content.”</em>
</p><p class="MsoNormal">There are many ways to engage with the user and offer them a clear reason to continue their path to your site. <em>“What happened next”</em> text works well.</p>
<p class="MsoNormal">For example, &#8220;<em>What was Posh Spice doing in this shop?&#8221;</em> or <em>&#8220;find out how we increased  sales by 200%&#8221;</em>, as clickable links.</p>
<p class="MsoNormal">Link to the relevant part of your site. Don’t make readers click to your homepage and then work to find the content you’re promoting. Make it easy.</p>
<p class="MsoNormal">You should also really aim to get under the skin of your intended recipients and use the language of your audience to really engage them. Depending on your audience, make it chatty, but not patronising and have the tone sit comfortably with the product.</p>
<p class="MsoNormal">Rebecca Cryan agrees. <em>“Poor content can’t be saved by a clever design later,” she says. “An email may look slick and sophisticated, but if it’s got nothing to say, why would anybody want to read it? Copy counts. Take time to perfect the pace and tone of your newsletter.”</em></p>
<p class="MsoNormal">The amount of text you use is also a decision based on who your intended audience is. A newsletter for a television series such as The Apprentice can be more text-heavy, as it’s appealing to an older audience who are more likely to spend a longer time interacting with it.</p>
<p class="MsoNormal">Younger audiences require more visuals and less text: try to deliver a dynamic message in fewer words. This could also be true for an adult audience that might be looking at your product offering too.</p>
<p class="MsoNormal">Services on the other hand are summed up better with words than an image. Using the right method is key.</p>
<p class="MsoNormal"></p>
<p class="MsoNormal">Next Time&#8230;</p>
<p class="MsoNormal">In the next article we will be talking about &#8220;Subject Lines&#8221;.</p>

<!--EndFragment-->]]></content:encoded>
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		<title>Why not pay your overdue billswith a spider drawing&#8230;</title>
		<link>http://www.c9dd.com/2009/01/30/why-not-pay-your-overdue-bills-with-a-spider-drawing/</link>
		<comments>http://www.c9dd.com/2009/01/30/why-not-pay-your-overdue-bills-with-a-spider-drawing/#comments</comments>
		<pubDate>Fri, 30 Jan 2009 14:50:03 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Fun Stuff]]></category>
		<category><![CDATA[Mike]]></category>
		<category><![CDATA[best of the web]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1210</guid>
		<description><![CDATA[A friday afternoon funny...
A guy who attempted to settle an overdue bill with a picture of a spider, leading to a surreal email exchange with his utility firm, has become an internet sensation.]]></description>
			<content:encoded><![CDATA[A friday afternoon funny&#8230;
<h2>A guy who attempted to settle an overdue bill with a picture of a spider, leading to a surreal email exchange with his utility firm, has become an internet sensation.</h2>
<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Wednesday 8 Oct 2008 12.19pm
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Overdue account

Dear David,
Our records indicate that your account is overdue by the amount of $233.95. If you have already made this payment please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yours sincerely, Jane Gilles

<strong>From:</strong> David Thorne
<strong>Date:</strong> Wednesday 8 Oct 2008 12.37pm
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Re: Overdue account

Dear Jane,
I do not have any money so am sending you this drawing I did of a spider instead.
I value the drawing at $233.95 so trust that this settles the matter.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Regards, David.

<img src="http://www.27bslash6.com/images/spiderdrawing.gif" border="0" alt="" width="200" height="144" />

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Thursday 9 Oct 2008 10.07am
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Overdue account

Dear David,
Thankyou for contacting us. Unfortunately we are unable to accept drawings as payment and your account remains in arrears of $233.95. Please contact us within the next 7 days to confirm payment has been applied to your account and is no longer outstanding.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yours sincerely, Jane Gilles

<strong>From:</strong> David Thorne
<strong>Date:</strong> Thursday 9 Oct 2008 10.32am
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Re: Overdue account

Dear Jane,
Can I have my drawing of a spider back then please.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Regards, David.

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Thursday 9 Oct 2008 11.42am
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Re: Re: Overdue account

Dear David,
You emailed the drawing to me. Do you want me to email it back to you?
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yours sincerely, Jane Gilles

<strong>From:</strong> David Thorne
<strong>Date:</strong> Thursday 9 Oct 2008 11.56am
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Re: Re: Re: Overdue account

Dear Jane,
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yes please.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Regards, David.

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Thursday 9 Oct 2008 12.14pm
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Re: Re: Re: Re: Overdue account

Attached &lt;spider.gif&gt;

<img src="http://www.27bslash6.com/images/spiderdrawing.gif" border="0" alt="" width="200" height="144" />

<strong>From:</strong> David Thorne
<strong>Date:</strong> Friday 10 Oct 2008 09.22am
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Whose spider is that?

Dear Jane,
Are you sure this drawing of a spider is the one I sent you? This spider only has seven legs and I do not feel I would have made such an elementary mistake when I drew it.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Regards, David.

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Friday 10 Oct 2008 11.03am
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Re: Whose spider is that?

Dear David,
Yes it is the same drawing. I copied and pasted it from the email you sent me on the 8th.
David your account is still overdue by the amount of $233.95.
Please make this payment as soon as possible.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yours sincerely, Jane Gilles

<strong>From:</strong> David Thorne
<strong>Date:</strong> Friday 10 Oct 2008 11.05am
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Automated Out of Office Response

Thankyou for contacting me.
I am currently away on leave, traveling through time and will be returning last week.

Regards, David.

<strong>From:</strong> David Thorne
<strong>Date:</strong> Friday 10 Oct 2008 11.08am
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Re: Re: Whose spider is that?

Hello, I am back and have read through your emails and accept that despite missing a leg, that drawing of a spider may indeed be the one I sent you. I realise with hindsight that it is possible you rejected the drawing of a spider due to this obvious limb ommission but did not point it out in an effort to avoid hurting my feelings. As such, I am sending you a revised drawing with the correct number of legs as full payment for any amount outstanding. I trust this will bring the matter to a conclusion.

Regards, David.

<img src="http://www.27bslash6.com/images/spiderdrawing2.gif" border="0" alt="" width="200" height="150" />

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Monday 13 Oct 2008 2.51pm
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Re: Re: Re: Whose spider is that?

Dear David,
As I have stated, we do not accept drawings in lei of money for accounts outstanding.
We accept cheque, bank cheque, money order or cash. Please make a payment this week to avoid incurring any additional fees.
<img src="http://www.27bslash6.com/images/clear.gif" border="0" alt="" width="20" height="5" />
Yours sincerely, Jane Gilles

<strong>From:</strong> David Thorne
<strong>Date:</strong> Monday 13 Oct 2008 3.17pm
<strong>To:</strong> Jane Gilles
<strong>Subject:</strong> Re: Re: Re: Re: Whose spider is that?

I understand and will definitely make a payment this week if I remember. As you have not accepted my second drawing as payment, please return the drawing to me as soon as possible. It was silly of me to assume I could provide you with something of completely no value whatsoever, waste your time and then attach such a large amount to it.

Regards, David.

<strong>From:</strong> Jane Gilles
<strong>Date:</strong> Tuesday 14 Oct 2008 11.18am
<strong>To:</strong> David Thorne
<strong>Subject:</strong> Re: Re: Re: Re: Re: Whose spider is that?

Attached &lt;spider2.gif&gt;

<img src="http://www.27bslash6.com/images/spiderdrawing2.gif" border="0" alt="" width="200" height="150" />

Story courtesy of 27bslash6]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Create the perfect email newsletter - Part 1 &#8211; Setting objectives</title>
		<link>http://www.c9dd.com/2009/01/27/how-to-create-the-perfect-email-newsletter/</link>
		<comments>http://www.c9dd.com/2009/01/27/how-to-create-the-perfect-email-newsletter/#comments</comments>
		<pubDate>Tue, 27 Jan 2009 16:24:08 +0000</pubDate>
		<dc:creator>Cloud 9</dc:creator>
				<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[bad design]]></category>
		<category><![CDATA[Brand ID]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Directmail]]></category>
		<category><![CDATA[Emailers]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Redesign]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1107</guid>
		<description><![CDATA[Unloved, badly presented and wallowing in the nearest spam folder, the email newsletter is too often the poor relation of online marketing. But it really doesn’t have to be that way.]]></description>
			<content:encoded><![CDATA[<strong>Unloved, badly presented and wallowing in the nearest spam folder, the email newsletter is too often the poor relation of online marketing. But it really doesn’t have to be that way.</strong>

With a glut of email newsletters piled up in our inboxes, it becomes a knee-jerk response to hit the delete key. Yet twinkling away among the three-for- two offers and ‘Click me, for God’s sake, click me!’ missives are newsletters that shine.

These little gems know us. They entice. Smart, witty, attractive and compelling, they stand out like beacons of sanity in the dirge that email marketing has become. So let’s celebrate the good in the hope of transforming the bad. Creating the ultimate newsletter is what we should be aiming for when a brief for one comes our way.

Your first instinct may be for us to jump into something like Photoshop and create a layout. However you need to consider;
<ol>
	<li>Who you’re sending the newsletter to?</li>
	<li> What you want to achieve?</li>
	<li>How do we create copy that fits your brand’s tone?</li>
</ol>
<h2 class="clearLeft"><strong>Objectives first</strong></h2>
As community manager for ITV’s X-Factor website, Rebecca Cryan was responsible for the show’s newsletter production.
<blockquote>“Email marketing can be much improved by more effective information gathering,” she explains. “Factors such as age, sex and interests ensure that newsletters reaching people’s inboxes are specific to them and their lifestyle.”</blockquote>
This ‘plan first/be creative later’ approach is echoed by Phil Ryan, head of digital for Four Communications.
<blockquote>“We like to look purely at the objectives first. Some clients will fixate on the creative but we like to take a step back and review what they want to achieve with the email in the first place.”</blockquote>
Of course, something everyone wants to achieve is high open rates. Effective planning can go a long way to help a newsletter gain the recipient’s attention.

The interactive team at Fremantle Media had the task of creating HTML and plain text newsletters to support BBC1’s The Apprentice. This required careful planning and a thorough understanding of the show’s demographic.
<blockquote>“In the planning stages, we had the target users very much in mind when trying to create a compelling piece of communication,” explains interactive producer Oliver Davies.</blockquote>
Fremantle Media had also produced email newsletters for other reality TV shows such as X-Factor and Britain’s Got Talent, but The Apprentice appealed to an older demographic.
<blockquote>“For this reason, we decided to produce something that was more content-rich and took longer to consume than other, more visual styles,” says Davies.

They dubbed the tone ‘Apprentice snacking’. If the recipient didn’t have the time to click through to the main site, there would still be something substantial to satisfy their Apprentice fix.</blockquote>
<h6>This article has been based on an article from <a title="Visit .net" href="http://www.netmag.co.uk/zine/home/create-the-perfect-newsletter">.net</a></h6>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Google Reader in Plain English</title>
		<link>http://www.c9dd.com/2009/01/21/google-reader-in-plain-english/</link>
		<comments>http://www.c9dd.com/2009/01/21/google-reader-in-plain-english/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 11:25:12 +0000</pubDate>
		<dc:creator>Cloud 9</dc:creator>
				<category><![CDATA[Ash]]></category>
		<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[best of the web]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[Chrome]]></category>
		<category><![CDATA[FireFox]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mozilla]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[new website]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Other Areas]]></category>
		<category><![CDATA[Promotional Items]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[Wordpress]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[You tube]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1127</guid>
		<description><![CDATA[To go along with my last post (RSS in Plain English) I have a follow up post on Google Reader. This video shows you how easy it is to get your RSS feeds in to Google Reader and start saving time on the web.]]></description>
			<content:encoded><![CDATA[
<p>To go along with my last post (<a title="Read the post" href="http://www.c9dd.co.uk/2009/01/21/rss-in-plain-english/">RSS in Plain English</a>) I have a follow up post on <a title="Visit Google Reader" href="http://www.google.com/reader/">Google Reader</a>. This video shows you how easy it is to get your RSS feeds in to <a title="Visit Google Reader" href="http://www.google.com/reader/">Google Reader</a> and start saving time on the web.  <object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="295" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/VSPZ2Uu_X3Y&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="295" src="http://www.youtube.com/v/VSPZ2Uu_X3Y&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>RSS in Plain English</title>
		<link>http://www.c9dd.com/2009/01/21/rss-in-plain-english/</link>
		<comments>http://www.c9dd.com/2009/01/21/rss-in-plain-english/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 11:07:23 +0000</pubDate>
		<dc:creator>Ash</dc:creator>
				<category><![CDATA[Ash]]></category>
		<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Industry Buzz]]></category>
		<category><![CDATA[Web - Technical]]></category>
		<category><![CDATA[best of the web]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[Browsers]]></category>
		<category><![CDATA[FireFox]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[How to...]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Web Techinical]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[You tube]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=1125</guid>
		<description><![CDATA[I have (as always) been on the Internet looking for new things and I have come across some great videos, that I think explain what I do / use everyday in a very easy to understand way.]]></description>
			<content:encoded><![CDATA[
<p>I have (as always) been on the Internet looking for new things and I have come across some great videos, that I think explain what I do / use everyday in a very easy to understand way.  So I thought I would post some of these video here on our site, so as to help anyone that wants to know more about some of those Internet buss words like &#8220;Blogs&#8221;, &#8220;RSS&#8221; and others, but are also scared of the thought of the more new stuff to learn about from Internet.</p>
<p>So the first in the series is the RSS feed. This tool is great. I use it everyday to keep up to date with my favorite sites. Now I know what you are thinking, &#8220;That&#8217;s because you&#8217;re a Geek.&#8221; This is true, however I know non geeks that also use it. I use it, so I can keep oppressed with the latest design news, web goings on etc, However others use it to see the latest news from the BBC, the what holidays are on offer and more &#8220;normal&#8221; uses.  So before you dismiss RSS feeds as being geeky and point less, just take a couple of minutes and watch this video.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="data" value="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01" /><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01" allowscriptaccess="always" allowfullscreen="true" data="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en&amp;fs=1&amp;color1=0xe1600f&amp;color2=0xfebd01"></embed></object></p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Rap Battle, Geek Style.</title>
		<link>http://www.c9dd.com/2008/10/16/rap-battle-geek-style/</link>
		<comments>http://www.c9dd.com/2008/10/16/rap-battle-geek-style/#comments</comments>
		<pubDate>Thu, 16 Oct 2008 12:59:03 +0000</pubDate>
		<dc:creator>Ash</dc:creator>
				<category><![CDATA[Ash]]></category>
		<category><![CDATA[Cloud 9]]></category>
		<category><![CDATA[Fun Stuff]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[funny]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[Rap Battle]]></category>
		<category><![CDATA[Search Engines]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.c9dd.co.uk/?p=706</guid>
		<description><![CDATA[So what do you get when you like rap and computers?]]></description>
			<content:encoded><![CDATA[So what do you get when you like rap and computers?

This. The folks at <a href="http://searchenginerapbattle.com/">Search Engine Rap Battle</a> released 3 rap battle clips on YouTube, Make sure you listen carefully to the lyrics, it’s really funny yet creative the way they’ve put up the rap fight and a great bit of <a title="What is Viral Marketing?" href="http://en.wikipedia.org/wiki/Viral_marketing">Viral marketing</a>.

 
<h3>1st Rap Battle = MSN vs Yahoo</h3>
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/W9d3zEBIzB4&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/W9d3zEBIzB4&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" allowfullscreen="true"></embed></object>
<h3></h3>
<h3>2nd Rap Battle = MSN vs Google</h3>
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/_w688s-AURE&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/_w688s-AURE&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" allowfullscreen="true"></embed></object>

 
<h3>3rd Rap Battle = Google vs Yahoo</h3>
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/910fLzws7Jo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/910fLzws7Jo&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" allowfullscreen="true"></embed></object>

 

If you like this rap battle, go on to <a href="http://searchenginerapbattle.com/">Search Engine Rap Battle</a> to participate in their voting, choose who you think is a better rapper.

 
<h3>Mac or PC Rap</h3>
Here’s another cool rap battle you should not miss. Inspired by &#8220;I’m a Mac, I’m a PC&#8221; advertisement, these guys produced a 4 minutes long music video rap fight between Apple Mac and PC. Checkout the video below.

<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="src" value="http://www.youtube.com/v/Jkrn6ecxthM&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/Jkrn6ecxthM&amp;color1=0xb1b1b1&amp;color2=0xcfcfcf&amp;hl=en&amp;fs=1" allowfullscreen="true"></embed></object>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>


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